Silicon Valley paratransit operator cries foul over VTA decision

VTA has a new shuttle service operator for people with disabilities and the previous contractor is raising concerns about why it was ousted. The public transit agency’s board of directors unanimously and begrudgingly awarded a three-year, $110 million contract to Transdev Services as the new VTA Access paratransit shuttle program operator. The contract includes four one-year extensions, totalling $227-million. The current operator, MV Transportation, and multiple board members raised concerns at the May 1 meeting about the agency’s lack of transparency in the procurement process, including the agency not requesting a “best and final” offer. On-demand paratransit eligibility is determined by…